Tag: IT support

Navigating remote work: The crucial role of reliable IT Support and Cybersecurity

Posted on by Loredana Emmerson

In an era where remote and hybrid working models have become the norm, businesses are rapidly adapting to new digital landscapes. The shift has brought forth unprecedented opportunities, but it has also exposed companies to unique challenges, making reliable IT support and robust cybersecurity more critical than ever. Enter expert firms like Codus IT, who not only offer a lifeline for technical issues but also pave the way for streamlined operations, innovation, and fortified defenses against cyber threats.

The Changing Landscape

The remote and hybrid working trend has reshaped the traditional office setup. Employees now collaborate from various locations, relying heavily on digital tools and connectivity. While this transformation has enhanced flexibility and productivity, it has also ushered in a host of technical complexities. From network vulnerabilities to software compatibility issues, companies face a daunting array of potential pitfalls.

The Role of Reliable IT Support

Seamless Operations: Imagine a scenario where your team is on the brink of an important virtual presentation, and suddenly, the network crashes. Reliable IT support acts as a safety net, ensuring that your operations run smoothly without disruptive technical glitches.

Enhanced Security: With remote work, the need for robust cybersecurity measures is paramount. IT support experts like Codus IT can implement cutting-edge security protocols to safeguard sensitive data.

Efficient Problem Solving: When faced with technical issues, every moment counts. Professional IT support offers swift troubleshooting, minimising downtime and maximising productivity.

Resource Optimisation: Outsourcing IT needs to experts allows your in-house team to focus on strategic initiatives rather than getting bogged down by routine technical challenges.

Scalability and Innovation: As your company evolves, so do your IT requirements. A proficient IT support partner can align your digital solutions with your growth trajectory, ensuring scalability and fostering innovation.

The Vital Importance of Cybersecurity

Data Protection: In the digital age, data is a valuable asset. Robust cybersecurity measures protect your business data from unauthorised access and breaches.

Phishing and Social Engineering: Cybercriminals are adept at exploiting human vulnerabilities. Comprehensive cybersecurity includes education and training to empower employees to recognise and respond to phishing attempts.

Secure Communication: Remote collaboration relies heavily on digital communication tools. Cybersecurity ensures that sensitive information shared through these channels remains encrypted and protected from interception.

Endpoint Security: With devices scattered across different locations, endpoint security becomes critical. Effective cybersecurity measures ensure that every device connected to the network is fortified against potential threats.

Compliance and Regulations: Depending on your industry, remote work might bring forth specific compliance challenges. Adequate cybersecurity measures ensure that your operations adhere to relevant regulations.

Codus IT: Your Trusted IT and Cybersecurity Partner

With a proven track record and a team of seasoned professionals, here at Codus IT we specialise in delivering bespoke solutions tailored to the unique needs of each client. Our comprehensive approach encompasses network management, cloud integration, and cutting-edge cybersecurity.

Embrace the Future with Codus IT

In a landscape that’s rapidly evolving, businesses must stay ahead of the curve. If your company is grappling with the challenges of remote and hybrid work, it’s time to consider the invaluable support of experts like Codus IT. By entrusting your IT needs and cybersecurity to a reliable partner, you’re not only ensuring seamless operations but also safeguarding your digital assets against threats.

Safeguarding your growing business: The crucial role of cybersecurity and outsourced IT support

Posted on by Loredana Emmerson

In today’s digital landscape, where technology plays a pivotal role in every aspect of business operations, ensuring the security of your organisation’s data and systems is of paramount importance. As your business grows and expands, so does the risk of cyber threats and vulnerabilities. This is where a robust cybersecurity strategy and outsourced IT support come into play, offering comprehensive protection and expert guidance. In this article, we will delve into the significance of cybersecurity for a growing business and how outsourcing IT support can be a game-changer in safeguarding your valuable assets.

The Expanding Cyber Threat Landscape

With each passing day, cyber threats are becoming more sophisticated and pervasive. Hackers, malicious actors, and cybercriminals are constantly evolving their tactics to exploit vulnerabilities in digital systems. Small to medium-sized businesses, in particular, have become prime targets due to their limited resources and often inadequate cybersecurity measures. According to recent reports, more than 43% of cyberattacks are aimed at small businesses.

The Importance of Cybersecurity for Growing Businesses

1. Protecting Sensitive Data: Growing businesses accumulate a vast amount of sensitive data, including customer information, proprietary research, and financial records. A single data breach can result in severe reputational damage, financial losses, and even legal consequences. Implementing robust cybersecurity measures helps protect this critical data from unauthorised access, ensuring the trust of your customers and business partners.

2. Maintaining Business Continuity: Downtime caused by a cyber incident can be devastating for any growing business. Cyberattacks can disrupt operations, paralyse networks, and lead to significant revenue losses. A well-designed cybersecurity strategy, coupled with outsourced IT support, helps minimise the risk of such disruptions and ensures smooth business continuity.

3. Complying with Regulations: With the introduction of data protection regulations, businesses are now legally bound to protect customer data. Failure to comply with these regulations can result in hefty fines and legal penalties. Outsourced IT support can help ensure your business meets the necessary compliance requirements and avoids potential legal pitfalls.

The Role of Outsourced IT Support

Expertise and Experience: Cybersecurity is a complex field that demands specialised knowledge and continuous learning. Outsourced IT support brings a team of skilled professionals who possess the expertise and experience required to safeguard your business against evolving cyber threats. These experts stay updated with the latest trends, tools, and techniques, providing you with a competitive advantage in the realm of cybersecurity.

Cost-Effective Solutions: Building an in-house IT team solely dedicated to cybersecurity can be expensive for growing businesses. Outsourcing IT support allows you to access a range of services tailored to your needs without the significant overhead costs. Whether it’s 24/7 monitoring, vulnerability assessments, or incident response, outsourced IT support offers flexible and cost-effective solutions.

Scalability and Adaptability: As your business grows, so do your IT needs. Outsourced IT support offers scalability, allowing you to easily adjust services based on your requirements. Whether you’re expanding your workforce, opening new branches, or integrating new technologies, a reliable IT partner ensures that your cybersecurity framework remains robust and adaptive.

In an era dominated by digital connectivity and persistent cyber threats, prioritising cybersecurity is no longer optional for growing businesses. By investing in a robust cybersecurity strategy and leveraging the expertise of outsourced IT support, you can safeguard your valuable assets, protect sensitive data, and ensure uninterrupted business operations.

At Codus IT, our team of IT professionals understands the unique challenges faced by growing businesses and is dedicated to providing tailored cybersecurity solutions. Don’t leave your business vulnerable to cyber risks. Take the proactive step of speaking to our expert team at Codus IT today. Let us help you fortify your defenses and navigate the complex world of cybersecurity, so you can focus on growing your business with confidence. Contact us now and let’s start securing your digital future together.

Harnessing the Power of Outsourcing IT Support: The Benefits for a Growing Business

Posted on by Loredana Emmerson

In the digital age, information technology (IT) has become the backbone of every business, regardless of its size or industry. As a growing business, outsourcing IT support services can significantly impact your operations and overall success.

However, maintaining an in-house IT department can be expensive and resource-intensive. This is where outsourcing IT support services comes to the rescue. In this blog post, we will explore the numerous benefits of outsourcing IT support for a growing business and how it can help you streamline your operations, enhance productivity, and achieve sustainable growth.

Cost Savings

One of the primary advantages of outsourcing IT support is cost savings. Building an in-house IT department requires substantial investment in recruitment, training, and infrastructure. Outsourcing eliminates these upfront costs, allowing you to leverage the expertise of an external IT team without the financial burden. By partnering with a reputable IT support provider, you gain access to a team of skilled professionals who can efficiently handle your IT needs at a fraction of the cost of maintaining an in-house team.

Access to Expertise and Specialised Knowledge

IT support providers specialise in managing a wide range of IT issues and challenges. By outsourcing your IT support, you tap into a pool of highly skilled professionals with diverse expertise and experience. These experts stay up-to-date with the latest technologies, security threats, and industry best practices, ensuring that your business benefits from cutting-edge solutions and proactive support. Their specialised knowledge can help you overcome complex IT hurdles, implement efficient systems, and optimise your IT infrastructure to support your growth objectives.

Scalability and Flexibility

As your business grows, so do your IT requirements. Outsourcing IT support offers unmatched scalability and flexibility. An external IT support provider can quickly adapt to your changing needs, whether it’s scaling up or down, integrating new technologies, or addressing emerging IT challenges. They can accommodate fluctuations in demand, provide additional support during critical periods, and ensure that your IT infrastructure aligns with your evolving business goals. With an outsourced IT support team, you have the freedom to focus on core business functions while leaving the IT complexities to the experts.

Proactive Monitoring and Issue Resolution

Downtime and technical issues can cripple a growing business. Outsourced IT support providers employ advanced monitoring tools and proactive maintenance strategies to identify and resolve potential issues before they disrupt your operations. They can monitor your systems 24/7, detect vulnerabilities, and implement security patches and updates promptly. By proactively managing your IT infrastructure, they minimise the risk of downtime, data breaches, and other IT-related setbacks, allowing you to maintain seamless operations and uninterrupted productivity.

Enhanced Data Security and Compliance

Data security is a critical concern for businesses of all sizes. With cyber threats becoming increasingly sophisticated, safeguarding sensitive information is paramount. Outsourcing IT support provides access to a team of experts who are well-versed in the latest security measures and compliance requirements. They can implement robust security protocols, perform regular backups, monitor for potential breaches, and ensure that your business remains compliant with industry regulations. By mitigating security risks, you protect your valuable data, preserve your reputation, and build trust with your customers.

Outsourcing IT support for a growing business offers a multitude of benefits that can significantly impact your operational efficiency, productivity, and bottom line. By leveraging the expertise of external professionals, you gain cost savings, access to specialised knowledge, scalability, proactive monitoring, and enhanced data security. These advantages allow you to focus on core business activities, stay ahead of the competition, and navigate the ever-changing IT landscape with confidence. As you plan your business’s growth trajectory, consider outsourcing your IT support to Codus IT by contacting our team on 0161 7634529.

Cyber Security Tips for Small Businesses

Posted on by Loredana Emmerson

It is very important for small businesses to protect themselves from the most common cyber attacks. If you’re a small or medium-sized enterprise (SME) then there’s around a 1 in 2 chance that you’ll experience a cyber security breach.

Here are a few tips cyber security tips for small businesses to get you started.

Backing up your data

Think about how much you rely on your business-critical data. Customer details, quotes, orders, and payment details. Now imagine how long you would be able to operate without them. All businesses, regardless of size, should take regular backups of their important data, and make sure that these backups are recent and can be restored.

– Identify what data you need to back up

– Keep your backup separate from your computer

– Consider cloud storage

– Make backing up part of your everyday business

Protecting your organisation from malware

Malware is software or web content that can harm your organisation. The most well-known form of malware is viruses, which are self-copying programs that infect legitimate software.

– Install, and turn on, antivirus software

– Prevent staff from downloading dodgy apps

– Keep all your IT equipment up to date

– Control how USB drives (and memory cards) can be used

– Switch on your firewall

Keeping your smartphones and tablets safe

Mobile technology is now an essential part of modern business, with more of our data being stored on tablets and smartphones. What’s more, these devices are now as powerful as traditional computers, and because they often leave the safety of the office (and home), they need even more protection than ‘desktop’ equipment.

– Switch on password protection

– Make sure lost or stolen devices can be tracked, locked, or wiped

– Keep your device up to date

– Keep your apps up to date

– Don’t connect to unknown Wi-Fi Hotspots

Using passwords to protect your data

Your laptops, computers, tablets and smartphones will contain a lot of your own business-critical data, the personal information of your customers, and also details of the online accounts that you access. It is essential that this data is available to you, but not available to unauthorised users.

– Make sure you switch on password protection

– Use two factor authentication for ‘important’ accounts

– Avoid using predictable passwords

– Help your staff cope with ‘password overload’

– Change all default passwords

Avoid phishing attacks

In a typical phishing attack, scammers send fake emails to thousands of people, asking for sensitive information or containing links to bad websites. They might try to trick you into sending money or steal your details to sell on. Phishing emails are getting harder to spot, and some will still get past even the most observant users.

– Configure accounts to reduce the impact of successful attacks

– Think about how you operate

– Check for the obvious signs of phishing

– Report all attacks

Don’t leave the responsibility for cyber security with a single person. Every member of the team needs enough knowledge to understand how cyber security impacts on their area of focus. Contact us to see how we can help develop these cyber security tips for small businesses.

Cloud Migration: Why should I move to the cloud?

Posted on by Loredana Emmerson

To future-proof and modernise your organisation it is important to embrace new ways of working, improve collaboration and innovate, including considering cloud migration. By migrating systems to the Microsoft Cloud it is possible to better manage IT costs and remain agile. This allows you achieve peace of mind knowing your business is secure, whilst addressing the challenge of sustainability.

Cloud computing has been a true revolution in IT. When you consider the benefits it can bring, it’s not surprising that so many businesses have been eager to make the switch. However, if you are still investigating the process and benefits please read on.

Control costs and only pay for what you need

Cloud infrastructure, software and services take away the traditionally high operating costs of IT and allows you to redeploy your IT team (if you have a team in-house) on more valuable digital developments’ initiatives. You can choose the applications, services and features you need and only pay for them.

Be flexible

When you need to increase server capacity, add users, or manage an increase in demand, you can instantly to this in the cloud. You don’t have a long-term commitment to infrastructure costs, which is inevitable with on-premises facilities. Instead, you can be flexible with capacity and services to fit your current business needs.

The biggest cloud computing services, like Microsoft Azure, use a global network of secure data centres, with the latest generation of fast and efficient computing hardware, making sure there’s always enough power, storage and bandwidth for everyone who needs it.

Always stay up to date

Working with Microsoft Cloud means you always have access to the latest versions of the software, apps and tools you use every day, with automatic updates and no downtime. Your teams can access and make use of faster and more effective productivity features and functions as soon as they are available.

Leading and reliable security

Microsoft Cloud data centres are monitored 24/7 by cybersecurity experts and innovative systems, meaning your data and transactions are safeguarded by industry-leading protocols and software. Protection is applied automatically and continually updated to stay ahead of threats.

Recovery and back-up servers are instantly available and provide extra peace of mind for data security. Using automated processes, the cloud monitors and continually optimises its server speed and performance.

Access your work from anywhere

Cloud software, services and infrastructure are accessible from any device. With hybrid working set to stay, cloud computing brings secure, anytime access to mobile or desktop devices so employees can use any combination of locations and technology that suits their workstyle.

Still have questions? Talk to our team on 0161 763 4529 and we will be happy to answer any questions you may have.

Understanding Digital Transformation: Be Prepared In 2021

Posted on by Loredana Emmerson

The words ‘Digital Transformation’ have been popular this year. Businesses found themselves having to rely on their technology and digital solutions to remain active during the pandemic.

As we carry on being urged to work from home, a growing number of businesses are looking into the digital solutions available and joining this rising transformation.

digital transformation

So, what do we mean by Digital Transformation?

Digital transformation is a combination of innovative tools and processes leveraged to solve difficulties and provide customer satisfaction. It requires all departments to work together in creating the changes required, introducing new business models and new revenue streams, whilst considering changes in customer expectations around products and services.

What drives digital transformation?

digital transformation

For the past several years, businesses have embarked in digital transformation to counter the potential for disruption from competition. Retailers, for example, have been answering Amazon’s digital march by refining their logistics and ensuring that products quickly make their way from local warehouses, before their store locations run out. There has also been a rise in e-commerce platforms for business, selling online either through a website or making use of social media.

However, the pandemic has forced businesses to reprioritise their strategic IT roadmaps, with many adopting cloud software for video collaboration and remote-access solutions. The main driver today is mainly to survive. For organisations to keep ‘business-as-usual’ they’ve had to face the digital solutions and make use of them to match their requirements.

Experts in the field predicted in March that, by 2024, over 50% of all IT spending would be directly for digital transformation and innovation – this being up from 31% in 2018. We would probably be safe to predict that if they were to carry out the research now, the percentage would be even higher.

A research business impact report conducted in July also highlighted that 59% of IT decision makers expressed pressure from the pandemic to accelerate their digital transformation efforts.

The people factor in digital transformation

digital transformation

A successful digital transformation demands not just innovative technologies, but changes in processes and the ability of organisations to get the most out of their employees. It is known that employees who feel inspired and collaborate well perform better than the rest, and the right digital solutions made available across all department can create harmony across the business.

Inspiration, communication, and collaboration—along with better use of technology and data—can drive innovation and greater levels of productivity. However, it is also important to make sure employees do not rely solely on digital and can carry on with their work should anything happen. It can be very tricky to get the balance right, and that’s where our expert team comes in.

Our clients across Manchester and other parts of the North West are benefitting from our knowledge and experience in creating the right digital platform for their business, with continued support and effective disaster recovery plans in place.

Make sure to follow our blog as we close 2020 with our top tips for tacking digital transformation.
Our team remains available to explain all the latest digital solutions currently available to businesses in the North West. Simply contact us on 0161 763 4529 or drop us an email at hello@codus.co.uk. Also follow us on Twitter @Codus_IT for all our latest news, tips and advice on everything IT.

Outsourced IT Support: What Are The Benefits?

Posted on by Loredana Emmerson

Outsourced IT support has been a hot topic since the lockdown started in March. Suddenly, businesses found themselves having to relocate their daily working environment, needing quick support to maintain their workforce running with the least amount of disruption possible. Unfortunately, this also came with the dreaded ‘furlough’ term, having to run their business on limited numbers whilst trying to maintain, or in some cases increase, their IT requirements. 

Outsourced IT Support Manchester Lancashire

Managers found themselves having to worry about providing their teams with the right devices and tools to work from home. This came with the worry of online and data security, how they would access company information and how could they stay connected and communicate effectively as a team.

This has caused many business owners to consider outsourcing their IT support, not only to reduce labour costs, but also to have the right expertise, flexibility and resources available as soon as required.

Codus Outsourced IT Support

Here at Codus we have been supporting companies across the North West with their IT requirements for over 10 years. And when they needed us the most, we were there every step of the way. Below we have listed what we believe are the key benefits our customers are experiencing from outsourcing their IT support.

Outsourced IT Support: expertise, versatility and scalability

As your business changes and evolves, so should your IT support. An in-house service may not necessarily be geared up to assist with rapid changes. They may also lack the expertise to keep up with a growth strategy. By outsourcing, you are opening your organisation to a level of capability which is costly to create internally, with an adaptable knowledge base ready to assist you and your employees whatever the direction required.

Outsourced IT Support: control service costs and reduce labour costs

Often, businesses with in-house IT support don’t realise that they are potentially paying for a skill they don’t require. When you employ an individual, you pay a salary that covers their education level and experience, even if you may only end up using 50% of what they know. Also, once you consider hardware expenses, software licenses, cloud service subscriptions, and maintenance costs, outsourced solutions start to look more and more attractive.

By outsourcing, you only pay for what you need. You reduce internal labour costs whilst also becoming more efficient with your IT budget. Your IT costs will be controlled by a set budget with the flexibility to increase the level required and quick access to skills for one-off projects.

Codus Outsourced IT Support North West

Outsourced IT Support: increased efficiency and access to new technologies

Outsourcing your IT support will bring increased efficiency. This will allow you to concentrate on the core of your business without having to worry about IT recruitment, what systems to invest in, appraisals and development programmes, as well as potential worry on how you will be able to support your team if you don’t necessarily fully understand their role and duties. A quality outsourced IT service company will have the resources to start new projects right away. This will allow you to spend your precious time on your business and customers. Additionally, a proactive supplier will notify you of any new technologies that could bring benefits to your ways of working, with efficiency and security always a priority.

Outsourced IT Support: compliance, security and reduced risks

Online security is such a hot topic right now, and majority of businesses who are safe will most likely outsource their IT support. A service company will make it their priority to make sure your business is up to date on all security matters, and compliant with all current legislation. This links back to the above point, of allowing you to do what you do best without having to worry about your business and data security. 

Codus Outsourced IT Support Manchester

All the benefits and advantages we have mentioned above point to one major goal – allowing you and your employees to focus on your business.

At Codus we specialise in supporting companies within the architectural, planning and construction sector. We provide proactive IT support matched with a high level of customer service practised by all members of our team. We believe in not only answering your requirements, but also assisting in constantly discovering new ways of working, helping you grow and maintain a competitive edge.

To find out more about our Managed IT Support, Digital Solutions and Cyber Security simply call us on 0161 763 4529. Also follow us on LinkedIn and Twitter @Codus_IT for regular tips and advice.

Successful Cyber Essentials Accreditation for AFL Architects

Posted on by Loredana Emmerson

Here at Codus we are proud to share that we have recently supported our client AFL Architects in successfully gaining their Cyber Essentials accreditation.

What Is Cyber Essentials?

AFL Architects Cyber Essentials

A Cyber Essentials accreditation is a Government-backed, industry-supported scheme to help organisations protect themselves against common online threats and demonstrate their commitment to their cyber security.

AFL Architects, an international architectural, masterplanning and interior design practice based in Manchester, are a long-standing Codus customer. We fully understand their vision, ways of working and systems in place, making us the perfect partner to assist with the certification.

As a leading architectural practice, AFL Architects will now enjoy some key benefits from having a Cyber Essential accreditation:

  • They will be able to reassure customers on their commitment to IT security and protection against cyber attack
  • They will attract new business who care about a supplier’s cyber security measures
  • They have a clear picture of their organisation’s cyber security level

We would like to thank you the team at AFL Architects for their continued business, it is a pleasure to support you on your mission to create lasting places for our communities.

IT Security At Codus

IT and Online Security Codus

The way we work at Codus is very precise. When we are first contacted by a customer we carry out a full system audit, giving us details on what is already in place. Follwing the audit we make detailed recoomendations on how we can make the IT more efficient for the business. We take great care of your systems, data and online security, with a proactive approach by our team in always recommenting new ways of working that would bring efficinecy to your business. In turn this would make us a great partner for future projects such as a Cyber Essentials accreditation.

To find out more on our range of service sumply contact our team on 0161 763 4529. Also follow us on Twitter @Codus_IT for all our latest updates and useful IT tips.

 

Architects choose Codus for IT support

Posted on by Joanne Hunt

Codus are pleased to announce that we have added AFL Architects to our list of IT support clients.
AFL Architects are an international architectural practice based in Manchester, with offices in London, Birmingham and Doha, that required 3rd line IT support.

What is 3rd Line IT Support?
Many larger businesses already have IT in place in the form of an IT manager. The question is, how does your architects company cope in the absence of your IT manager? Holidays and sickness can be tricky to manage both for your business and your IT.

We offer 3rd Line support which is the ideal solution. We work closely with the IT manager of the architects practice to provide any additional advice and support they may require. Whether it is a particular problem that has them scratching their heads or providing cover for a well deserved holiday – we can do it all.

Why choose Codus?
At Codus we have extensive knowledge about the workings of an architects practice. Our Managing Director, Lee, was an IT manager for a large architects firm before setting up Codus. He has carried that experience with him through to Codus meaning consequently, we now have many clients within the industry. We have years of experience providing support for users of Autocad, Revit and SketchUp amongst others. We can also develop software to meet your requirements if you need something specific for a project.

Could we help you?
If you run an architects practice and would like some more information, give us a call on 0161 763 4529 or email info@codus.co.uk

Alternatively, take a look at the link below to discover more about what we do.
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